All Good Cafe

Last night, July 18th, 2007, my family of 6 went to this cafe. I had heard great things about the place and the food. When we went into the cafe, it was a little early and only two other tables had folks at them. The waitress sort of pushed us to give her the drinks orders up front. A little pushy, but
that's life. Menu looked great.
I was just getting over a lower
track sickness and only wanted meat
and a starch. The Salmon sounded good, but it came with green beans.
At the same price the shrimp came with a wild-rice side. I ask the lady waiting on us if I could subsitute the beans for the rice side.
She went to ask the cook and he said he would not do that. The menu did not say "no substitutions". Since the price for both dishes was $12.99, and the cook would fix the rice if I ordered the shrimp, I could not understand the cooks reason for not fixing the rice instead. He just did'nt want to.
I then ordered the Pork Chop that came with mashed potatoes and it was just O.K.
The day after we went there, I called and talked to the owner. He
said I could of had the rice, but it would have cost more to have it with the Salmon. O.K., Salmon/Shrimp, pretty close to the same cost to the cafe, so the side should not have been about a cost factor for them. Rice cost less than fresh beans. The cook just did not want to make the change even though the cafe was empty at the time.
The owner got mad at me for asking him to explain why I could not have had the rice instead of the beans and he said he was busy and couldn't talk about this anymore.
We only get to vote with our money and creating notes like this.
I vote not to go back to a place that can't see how important his guest are. I think they are on a high for the moment, so service is not that important to them. They need to just look up and down Main St. and see other places that are now closed.
Pride goes before a fall and someday
they may want me and my family back and would be glad to switch the rice for the green beans just to have us coming to their cafe and spending about $100.00 on dinner.
Good Service is everything, anyone
can cook.......
Ron Wilson
Dallas, TX