Authentic Management II: Constructively Dealing with Difficult People and Conflict Situations
Friday, Nov 28 9:15a
Centre for Social Innovation
Toronto,
ON
Difficult people within organizations can result in co-workers shutting down, endless cycles of conflict, lost productivity as well as significant emotional drain for all involved. Managers within organizations are responsible for setting the tone for dealing effectively with conflict. If harnessed properly, there is a power in conflict situations to transform and deepen relationships, increasing feelings of team, trust and inclusion. Although conflict-free workplaces are unrealistic, this one-day… Show more
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