Greg Couillard's Spice Room & Chutney Bar

I went to this restaurant for the first time tonight, and i was disgusted by the service i recieved considering it is in a high end toronto neighbourhood. The waiter was inept and most of our party got there between 6:30 and 7:30pm, he took our orders, and one hour later came back asking, if everyone placed their orders. We were incredulous. He hadn't given our orders to the chef yet. We waited for 2 hours for appetizers and a further 1 hour for the main!! They (the waiter and manager) were not apologetic. They made us wait 45min for simple cocktails. Our tea lights burnt right down (4 hour burning tealights) by the time the food arrived. Getting to a restaurant at an average time of 7pm and not being able to leave due to late food arriving at 11pm is unacceptable. We spent the entire time feeling neglected, eventhough the restaurant wasn't busy and my friends and i had the entire Courtyard of the Manyata. The Spice and Chutney Bar dinner menu is what is served. The food wasn't bad, but the service was atrocious! and in my book, service ranks very high along with a delicious meal. They misadvertised my meal. I ordered the Snapper and it was suppose to come with coconut rice, it did not, they substitued barley. They didn't apologize for the substitution, they didn't offer a discount, they didn't okay a discount when asked. They were indifferent, dismissive, and rude. We ended up sitting in darkness, and the waiter finally stopped coming by. The mood got almost hostile, when they started shutting down the lights before we even got our bill. They never separated the bill either eventhough we asked (we were a table of 15). I will never go back to the Spice Room and Chutney bar and unless you're a glutton for punishment, or you have no other commitments and you can wait for 4 hours to get a meal, i would avoid this restaurant like the plague!!! AWFUL, i'm just sorry that the event we were celebrating was overshadowed by the incompetent, and disgusting service. I do not recommend this place. if i saved one person from wasting their money, i'll be happy.