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South Fayette Township, PA

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Venue Type Theater
Accessibility Accessible to persons with disabilities.
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Phoenix Big Cinemas, Chartiers Valley Stadium 18

1025 Washington Pike, South Fayette Township, PA, 15017

Created by JudiKrysa

Location & Nearby Info
Phoenix Big Cinemas, Chartiers Valley Stadium 18
1025 Washington Pike
South Fayette Township, PA 15017
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Reviews & Comments
USER REVIEWS
Nov 07, 2014 - j.ravencraft
Horrible Manager

The theater itself is very nice, they seem to be willing to spend money to overhaul their image. They even seem to be brainstorming new ideas to drum up business such as the thought of selling alcohol. Overall I like this theater but I wont be returning however. After having nothing but good things to say about the theater why won't I return? Easy, Kathy Plummer, worst manager I have ever had to deal with in my life. I have no idea how she could even pass an entry interview let alone become a manager. She is very rude and cold to any customer she deals with. It seems like the staff themselves no longer respect her for the same treatment. In my dealing with her she seemed disinterested in what I had to say and did not even want to deal with me. I will no longer be returning to the theater for which I have been a reliable client. Upper Management: Maybe you should step in and correct this issue before you start losing more valuable clientele over someone who should not be in the customer relations field. Maybe if this gets fixed I will return, but until then I will put up with the poor parking situation that cinemark has.

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