Frontier Academy RVA: Negotiation
What’s the difference between Influence and Negotiation? Influence involves one person attempting to sway a decision or outcome. Negotiation involves two or more (typically conflicting) parties coming to the table to hammer out a solution. Done wrong it can be a contentious win-lose (or worse, a lose-lose) situation. Done right, both parties can walk away genuinely satisfied with the outcome. Which result would you rather be skilled at achieving?
This course introduces participants to the core best… Show more
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2006 E. Franklin St.
Richmond, VA 23223