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Disney's Approach to Quality Service

Thursday, Sep 18 7:30a

Disney’s Approach to Quality Service
Attention to detail can be the difference between mediocre customer experiences and world-class, memorable ones that drive positive word-of-mouth and repeat business. Spend one day with Disney Institute and your organization will benefit from our experience in quality service and learn to think differently. Are you ready to D’Think your customer service?

Morning Learning Objectives
• Learn the Disney demographic measurement methodology.
• Learn the Disney approach
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Location & Nearby Info
Union League Club of Philadelphia
140 S. Broad St.
Philadelphia, PA 19102
(215) 563-6500
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