As Sr. Director of Ticket Operations, Josh Logan oversees the ticket operations department for the Houston Rockets and the Toyota Center. Logan joined the organization in February of 2002 and was instrumental in the opening of the Toyota Center in 2003. In this role, Logan is the project manager for primary ticketing provider Veritix (Vertical Alliance) and led the companies' strategic direction in the secondary ticketing market. President of the Greater Houston Area Ticketing Association (GHATA) and a member of the International ticketing Association (INTIX) since 1999, he was chair of the 2007 INTIX national conference and a current member of the INTIX Board of Directors. Prior to coming to Houston, Logan worked in ticket operations with Eastern Michigan University, the Cincinnati Reds and the Canadian Football League. A graduate of Bowling Green State University, Logan is a native of Leipsic, Ohio. He resides in Houston with his wife, Tricia, and their children, Marisa, Olivia and Jacob.
Michael J. Long
Chief Marketing Officer, Accertify
Mr. Long is a certified public accountant and began his professional career in 1990 with KPMG's Chicago office where he focused on audit, litigation support and forensic accounting investigations in the financial services industry. In 1999 he moved to Kroll, Inc., as Director of Forensic Accounting and Fraud Investigation Services, and added a private investigator's license to his credentials.
In 2002, Mr. Long was hired by Orbitz, the travel website, to build the credit card fraud prevention department. Unable to find a complete solution anywhere in the market, Mr. Long worked with PSC Group to develop the industry's first comprehensive, integrated technology solution to screen transactions for potential fraud. When completed, the system cut Orbitz's fraud losses to a small fraction of their previous scale and decreased departmental operating costs. Mr. Long was also an original member of the Merchant Risk Council and served on its Board of Directors.
As CMO, Mr. Long is responsible for all sales and marketing strategy and execution, including customer support and consulting services.
Andra Mazur
TicketNetwork Exchange & Compliance Director, TicketNetwork
Andra is responsible for the data integrity and legal affairs of all ticket brokers' inventory on the TicketNetwork Exchange. Her team manages ticket inventory prior to and while listed on the Exchange. Andra is charged with staying abreast of the legislative regulations and legal rulings pertaining to the re-sale of tickets. As states constantly change their legislation on ticket sales and as Hannah Montana and TicketMaster embroil themselves in litigation, Andra ensures that all brokers on the TicketNetwork Exchange comply with these legal issues. Before joining TicketNetwork, Andra worked in the business and legal affairs department at the independent record label, TVT Records, in NewYork City. Andra obtained her Bachelor of Music degree, Summa Cum Laude, in Music Business from New York University, and her Juris Doctorate from UCLA School of Law.
Jim McCarthy
Chief Executive Officer, Goldstar
Jim McCarthy focuses on business development through strategic marketing for Goldstar. Before launching Goldstar in February 2002, Jim was Vice President of Marketing for venture-backed Kiko, Inc., and previous to that developed highly successful sales products for GeoCities until its acquisition by Yahoo! in 1999. Jim is a graduate of the Anderson School of Business at UCLA and Harvard University. Jim has penned articles on e-commerce and niche marketing for such publications as E-Commerce Times, has been a featured lecturer at such conferences as InTix and Drilling Down on Local, and was invited to participate in the TED conference in Aspen, CO, in 2008.
Ryan Meyer
Senior director of consumer marketing, International Speedway Corporation
Ryan Meyer is a senior director of consumer marketing for the International Speedway Corporation (ISC). He supervises the planning and implementation of admissions and hospitality sales for ISC's thirteen motorsports facilities. Recently, Meyer served as the key business leader in negotiating strategic relationships with StubHub and World Access. In addition he participated in planning and deploying ISC's ticketing solution and Corporate Contact Center. During his career, Meyer participated in all facets of operations, sales, promotions, and consumer marketing of sport and entertainment events.
Meyer received Bachelor of Arts in Political Science/History and Master of Sport Administration degrees from the University of North Carolina at Chapel Hill.
Matt Moran
Associate Vice President, Customer Service, TicketNetwork
Matt is responsible for all aspects of customer service at TicketNetwork. His team manages customer inquires from ticket buying customers and ticket broker customers.
Before joining TicketNetwork Matt owned two businesses and has a strong background in direct sales and marketing.
Matt graduated from Wesleyan University in Middletown, Connecticut with a Bachelor of Arts in American Studies which included independent studies in American History and American Literature.
Paul O'brien
Marketing Director, Zvents
Paul O'Brien is a search, online marketing, web design and ecommerce professional with over 15 years of experience online. He is a demonstrated leader in e-commerce, marketing, and search, and has worked at high profile technology companies such as Zvents, Hewlett Packard (HP) and Yahoo!. Prior to Zvents, Paul directed interactive and search marketing programs for HP's direct-to consumer Home and Home Office Store. Paul also managed Advertising Solutions at Yahoo! where he directed marketing campaigns for Yahoo!'s tech industry advertisers. He oversaw sales programs operations and the development of portfolio marketing techniques for the technology industry in Small business, Yahoo! Shopping, Search, and other properties. Additionally, he has been a consultant for various web portals.
Paul was recently published in the book, Online Marketing Heroes: interviews with 25 Successful Online Marketing Gurus. He also writes about search and online marketing at: seobrien.com.
Derek Palmer
Chief Commercial Officer, Tickets.com
A 15-year veteran in the ticketing industry, Derek Palmer is the fueling force behind Tickets.com's operational and sales organizations. Now serving as Chief Commercial Officer, Derek has experienced first hand the different facets of the business, and has successfully found ways to streamline and improve efficiencies within his organizations. Over the course of his tenure with Tickets.com, Derek has been involved with client support, training and installations, technical service, consumer services, professional services and strategic operations.
Setting internal record history with new client integrations, Derek has perfected this set-up process by aligning the right internal resources and developing the appropriate execution teams launching clients such as Times Union Center, formerly known as Pepsi Arena, 9:30 Club, Washington Nationals, Pittsburgh Pirates, and The Wolf Trap Foundation for the Performing Arts.
Additionally, Derek has major event experience working as Ticketing Manager for the 2000 Olympic Games in Sydney, Australia and a call center trainer for the 1996 Olympics in Atlanta, GA.
Robert Peirce
Founder, Robert Peirce and Associates
Rob Peirce, of Robert Peirce and Associates, a western Pennsylvania law firm, concentrates his practice on personal injury, medical malpractice and class action lawsuits.
Peirce's extensive experience includes a variety of filing class action lawsuits. He filed a class action lawsuit against the Miley Cyrus fan club on behalf of people who were unable to buy tickets to Hannah Montana concerts. He successfully demonstrated that CUNA Mutual Group's policies defined disability ambiguously and won the right for payment for 3,000 people. Peirce has also litigated food poisoning cases involving Chi-Chi's restaurants and Peter Pan/Great Value peanut butter.
Peirce is widely quoted in regional and national publications, including FOX, CNN and MSNBC. He graduated from the Duquesne University School of Law and Michigan State University. In 2007 Peirce was inducted into the Million Dollar Advocates Forum and the Multi-Million Dollar Advocate Forum, two prestigious groups of trial lawyers who have won million- and multi-million-dollar settlements.
Joe Pensa
Founder, FreeTicketExchange
Joe is the founder of the social ticketing site FreeTicketExchange.com. Joe has been featured and interviewed by top radio stations and entertainment publications nationwide including E-online and the Jay Thomas Show. With over twelve years of web and Internet experience, Joe brings a unique perspective to the ticket industry. FreeTicketExchange.com gives ticket brokers new way to connect with the Web 2.0 consumer by reaching them on websites where they spend the most time, like Facebook and Myspace. Joe plays an active role in business and product development.
Prior to FreeTicketExchange, Joe spent ten years working in information and web technologies in the higher education and legal industries. In 2001 he founded Adjunct-Match, a successful web site for higher education institutions to recruit faculty. Joe was also one of the leaders in developing the first full online degree programs in the country. In the legal industry, Joe has worked with several top-100 law firms and helped them implement new web-based technologies.
Peter Phe
Chief Executive Officer, Ticket Community
Peter is the CEO of TicketCommunity.com, a social shopping website for event tickets. Prior to Ticket Community, Peter founded Ticket Exchange Systems (2002) and BargainTix, Inc. (2004) which forms the basis of the TicketCommunity technology. He began working with Ticket Vendors and Ticket Inventory Systems in 1999 as the owner and CEO of Universal Bytes, a software, web, and network infrastructure company. His focus during that time was the technology that supported ticketing operations.
D. Aaron Rihn
Attorney, Robert Peirce and Associates
D. Aaron Rihn, of Robert Peirce and Associates, a western Pennsylvania law firm, concentrates his practice primarily upon consumer fraud class actions.
Rihn has been involved in a number of class action lawsuits, including a federal suit in 2007 against the Miley Cyrus fan club on behalf of club members who were unable to buy tickets to Hannah Montana concerts before they were offered to the general public. He recently obtained summary judgment on behalf of people whose credit disability benefits were wrongfully terminated by CUNA Mutual Group. Rihn is also currently litigating a class action suit in Las Vegas against Stratosphere Casino for not adequately disclosing mandatory resort fees in its per-room rate information.
Rihn is a 2000 cum laude graduate of the University of Richmond Law School and he earned a bachelor's degree in literature from Grove City College.
Jeffrey D. Scheman
Vice President of Business Development and Operations, TicketNetwork
Jeff is responsible for the sales, marketing and customer service functions within TicketNetwork. Jeff has over 15 years of professional experience in law, business development, merchandising, marketing and operations.
Prior to joining TicketNetwork, Jeff was the executive vice president at My Corporation Business Services LLC, an online business services company. Prior to My Corporation, Jeff spent 7 years at Staples, Inc.
Jeff got his start in the ticket business at the age of 13 when he manned the ticket booth for the New York Clippers, a men's professional slow pitch softball team. The team managed to last one season before folding. The highlight of that season was a trip to Detroit to play the Detroit Ceasar's, a team owned by Mike Ilitch who owns Little Ceasar's Pizza. The Detroit team featured Al Kaline and Norm Cash and outdrew the Detroit Tigers, a franchise that Ilitch subsequently purchased along with the Detroit Red Wings.
Jeff has a J.D. in Law from Harvard University and a B.S. in finance from the University of Virginia.
Gary Schwartz
President, Impact Mobile Inc.
Gary Schwartz is the president of Impact Mobile Inc. He founded the company in 2002. Impact Mobile has been an industry leader in promoting mobile as a media channel. The company provides carriers, global agencies, and brands managed and self-service marketing platforms for their mobile marketing needs. In addition to connecting through national carriers to all mobile subscribers, Impact Mobile works with hundreds of sports, music, and other venues to provide a measurable and activated media buy.
Schwartz is an honors graduate from Columbia University and the Stanford University Center in Tokyo. He received a Macromedia People Choice Award and a Dodge Foundation award for innovation.
Christopher Stanchak
Founder & Chief Executive Officer, TicketLeap.com
Chris is the Founder and CEO of TicketLeap and is responsible for the company's overall leadership, strategy and direction. He is well versed in the design and management of large-scale eCommerce operations and Web 2.0 applications. Previously, he worked at GSI Commerce, a global eCommerce leader, where he managed the National Hockey League's online operations.
Prior to his eCommerce experience, Chris worked as an IBM systems integration consultant. He managed the migration of banks, hospitals and schools from Mainframe to Client/Server architectures. He has handled critical technology for several Fortune 500 companies in the Mid-Atlantic region.
Chris received his BBA, Cum Laude, from the Wharton School of the University of Pennsylvania with dual concentrations in Management and Marketing. He lives in Center City Philadelphia - just two blocks from TicketLeap headquarters. Chris is an active member of the web entrepreneurship community in Philadelphia.
TicketLeap.com is a web-based platform that enables event organizers anywhere to sell tickets online in a simple, highly cost effective manner. The service is designed to meet the needs of a wide variety of user types in the small-to-medium sized segment, including community theatres, sporting events, comedy clubs, bars, seasonal festivals, business meetings and seminars, charitable and political fundraisers, and more. The TicketLeap.com open platform can be implemented via multiple channels simultaneously, including the organizers' own website and marketing collateral, social networking sites, traditional media, and strategic partners. The Company's objective is to be the most simple and flexible platform – enabling anyone, anywhere, to sell tickets to their events in a matter of minutes. TicketLeap.com is headquartered in Philadelphia, PA.
Chris Tsakalakis
President, StubHub and General Manager, eBay Tickets
Chris Tsakalakis led eBay's acquisition of StubHub in 2007 and is General Manager of the combined eBay Tickets / StubHub business, responsible for full P&L.
Chris has been an eBay Marketplaces executive since 2003. Prior to joining eBay Tickets, Chris managed the Advanced Solutions Group which provides solutions for advanced buyers and sellers and includes eBay Stores, ProStores, Trading Platforms, Seller Marketing and Tools, the eBay Developers program and Shipping. Over a 3-and-a-half-year period, he managed the development and growth of the eBay Stores subscriber base from 50,000 to more than 260,000. Additionally, Chris oversaw the launch of ProStores, an eBay company offering complete Web storefront solutions independent of eBay.com.
Prior to joining eBay, Chris was a managing partner at Trefo, a consulting firm focused on high-technology startup companies. Prior to Trefo, he held management positions at two ecommerce startups and was also a consultant with Bain & Company for 6 years. He started his career in ecommerce in 1996.
Chris received a Bachelors of Science in Economics degree from The Wharton School of the University of Pennsylvania.
Robert Tuchman
President, TSE Sports & Entertainment
Few executives in the sports & entertainment marketing fields have made such an impact on their industries at such an early age as Robert Tuchman; President of Manhattan-based TSE Sports & Entertainment. A native of Westchester County, NY, Tuchman heads up a multi-faceted operation that specializes in everything from planning and managing sports and entertainment hospitality programs and corporate events to developing and implementing athlete marketing initiatives and consumer promotions.
Slightly over a year ago, TSE was acquired by Pfingsten Partners in Chicago and currently operates as a division of North America Sports Media Inc., a holding company formed by Pfingsten as part of an initiative to build a broad multimedia sports platform. With the agreement, Robert has remained President of TSE and retained an equity ownership in the company.
Tuchman is a regular donor to the New York Junior Tennis League, Tennis Hall of Fame, and several other sports related charities. He is a member of Team in Training - an organization that runs triathlons and marathons to raise money for Leukemia patients.
Among Tuchman's greatest interests away from the office are writing and film. He also plays roller hockey and tons of pick-up hoops. He currently resides on the Upper West Side of Manhattan.
Don Vaccaro
Founder & President, TicketNetwork
Don Vaccaro is the founder and President of TicketNetwork – an extensive multi-fold company that boasts the leading software in the ticketing industry, Point-of-Sale 8.0, and largest online exchange in the country.
Vaccaro has more than twenty-five years experience in the secondary ticket market, including ten years in industry-related software development. He currently serves as President and CEO of Metro Entertainment, one of the largest ticket brokerage firms in the United States. Prior to founding Metro Entertainment, Vaccaro was President of TicketWorld of Springfield, Massachusetts (1983 – 1988), a company which he also founded.
Vaccaro is a founding member of the Connecticut Ticket Association, created in 1985, and he later served as its President from 1989 to 1995. In addition, he founded the Massachusetts Ticket Brokers Association and was its first President.
Frederick Vallaeys
Product Evangelist, Google
Frederick Vallaeys is Evangelist for Google's AdWords Evangelist. In this role, he helps advertisers learn about which Google products are best to support their marketing goals. He also represents the needs of advertisers to the engineering and product management teams. He joined the company in 2002 to help bring AdWords to the Dutch and Belgian markets. Since then, he has been involved in the design of many of AdWords' core features in addition to those related to new and traditional media.
Prior to Google, Frederick was an engineer at Sapient as well as a part-time wedding photographer who found new customers through AdWords. He holds a bachelor's degree in electrical engineering from Stanford University.
Guy Villa
Vice President Sales, Veritix
Prior to joining Veritix, Guy Villa spent 17 years with the Goodyear Tire & Rubber Company. Most recently, Villa was the Director of Original Equipment (OE) Sales – Asia with responsibilities for all sales of OE tires to Asian car manufacturers. During his tenure with Goodyear, Villa was integral in forging customer relations with all levels of the automotive community. In his seven years in sales, Villa's customer base ranged from associates, to small business owners, to executive management of Fortune 500 companies.
Villa holds a B.S. in Mechanical Engineering from the University of Virginia and an MBA in Executive Management from Case Western Reserve University.
John Whelan
Director of Customer Service, StubHub
At StubHub, John developed and continues to lead the company's customer care department. John's team answers consumer questions, guides customers through the buying and selling processes and provides post-purchase updates and assistance.
Prior to StubHub, John worked as the National Manager for Versity.com overseeing all marketing and operations on 80 college campuses across the country. He managed a team of 8 regional managers and 80 district managers. Before that he worked at US West (now Qwest) as a Field Supervisor and Project Manager. He served in the Management Development Program that accelerated promotion of well-qualified managers. He graduated from the University of Michigan with a B.A. in Political Science, English, and History.
Gerry Wilson
Co-Founder and CEO, yoonew
Gerry Wilson is co-founder and CEO of yoonew, the industry’s first real-time trading platform for tickets and ticket derivatives. As one of the original thought leaders behind yoonew's unique product offering, Fantasy Seats, Gerry provides strategic vision and leads product development for the company.
He holds an MBA from the MIT Sloan School of Management. Prior to attending Sloan, he founded OmniAnalytics, a consulting firm specializing in business intelligence software solutions. Gerry also holds a BSE in mechanical and aerospace engineering from Princeton University where he was a 3-year starting cornerback on the Tiger football team.
Gerry has been credited with pioneering the "ticket futures" industry and is considered an expert on event ticket pricing. He has been quoted in The Wall Street Journal, The New York Times, Forbes, and Reuters and has appeared on broadcast television including Fox Business and Bloomberg. Gerry also conducts ticket trading seminars and speaking engagements on topics such as the evolution of ticket futures, disruptive internet technologies, and entrepreneurship.
Viveca Woods
Principal, VMW Public Relations
Viveca Woods provides strategic direction for media exposure of TicketNetwork and its family of companies. With almost two decades of experience in the public relations and media industries combined, Woods provides a unique and effective approach to crafting enterprise messaging and facilitating exposure in the press. She has enabled numerous enterprises in the general business and technology sectors garner significant exposure in leading newspapers, magazines and television outlets. Prior to dedicating her skills towards the public relations industry, Woods spent almost a decade working on the assignment desks of two national networks, ABC News and Fox Newschannel and a syndicated television station, WPIX-TV, located in the #1 Nielsen rated market, New York City. She holds a Master of Science degree from Columbia University's Graduate School of Journalism. Woods speaks fluent Spanish.
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