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Novi, MI

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MSHPM Spring Conference 2013

Thursday, May 16, 2013 8:30a

Mhasc Ids User Group Meeting (9:00-10:00 am)
See details below.
2013 Spring Conference SPEAKERS:
Making Patient Experience a Strategic Priority (10:15 am) Keynote Presenter: Liz Boehm Director, Patient Experience Collaborative ExperiaHealth What’s the difference between pursuing service recovery and achieving experience excellence? This presentation will explore the forces shaping the patient experience movement, and the different ways that healthcare stakeholders are pursuing a more humanized healthcare
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Location & Nearby Info
Crowne Plaza Hotel Detroit
27000 Sheraton Dr.
Novi, MI 48377
(248) 348-5060
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