design thinking: for nonprofit and public sector frontline staff - NYC
using design thinking principles and methods, you will learn how to build effective and relevant meaningful client/worker relationships where clients and staff feel impelled to openly and honestly share information that leads to more engaged and focused actions by clients.
over the one-day course, you will:
- - I dentify your usual ‘default style’ of interviewing and consider other styles and how they may be practiced in your organization
- - e xplore the relationship of client/worker in face-to-face… Show more
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601 W. 26th St.
New York, NY 10001