UserConf NYC

The first and only event of its kind focused completely on understanding and helping your customers. No thought leaders. No product pitches. Just customers.
For customer-centric people—customer service managers and agents, community managers, operations, and even founders & product managers—who are passionate about doing the kind of work that earns kudos from customers every day.
Featuring fine gentlefolk from:
Meetup
Vimeo
MailChimp
Uber
And more
And topics including:
How to work customer feedback… Show more into your development process
One exclamation point per email - tips for effective customer support emails
Being part of your community as a strategic advantage
Process for prioritizing, handling, and effectively responding to a crisis
Many more
Join us for a day of great sessions, delicious lunch, free beer, and awesome people.
Learn more at userconf.co!
Plus! Bonus weekend activities!
Saturday, May 4th
10:15a - Meet in front of SoHo Hampton Inn 10:30a - Bus tour of NYC with speakers and attendees 12:00p - Tour of Heartland Brewery 12:30p - Lunch and beer (lunch provided free for "bonus weekend activity" ticket holders, but everyone's welcome)
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Sponsored by these amazing companies:

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