Managing Case Management

 
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Agenda
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CE
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MANAGING Case Management New York Stock Exchange (Guests must arrive at the external security checkpoint located at the corner of Wall and Broad Streets. All guests are required to show government issued photo Id) 2 Broad Street New York, NY   July 25, 2012 | 7:30 Am - 4:30 PM
Nurses do not receive business management training in their basic programs and frequently are promoted into management positions without additional training. This program… Show more seeks to provide tools and guidance to those professionals in hospitals, managed care organizations, in independent case management organizations or as business owners who manage case management. You have been promoted to manager ... what now? This program provides the tools and guidance to assist managers and those seeking positions of management in case management departments, units or businesses. If you are in, or seeking a management position, this program will provide basic management direction for hiring, mentoring, evaluating personnel, and creating a department with credible outcomes, savvy business direction and personal care management to patients served. The registration fee will include instructional materials and a continental breakfast. Those seeking live continuing nursing education will earn 7.0 contact hours after attending the seminar in its entirety and handing in the evaluation form. Learning Goal (Purpose)
The purpose of this presentation is to provide guidance to professionals who manage case management departments, units or businesses. Objectives:
1. Describe the basic goals of a case management department unit or business. 2. Demonstrate application of business principles through case study participation. 3. Define case management department unit or business success. 4. Recognize basic legal and ethical responsibilities surrounding case management and the management position.
 
 
Early Bird (by July 4, 2012) : $274 Registration Fee: $299 Group (3+): call for details
 
For more details please call Gannett Education: 1-800-866-0919
 
Speaker
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Catherine M. Mullahy Receives Case Management Society of America’s Lifetime Achievement Award Read the full press release here . Congratulations to Mullahy & Associates, LLC for receiving the prestigious "Case in Point Platinum Award" for its "Best in Class Case Management Program". The Platinum Award showcases the excellent work of case management programs. Read the full press release here . Mullahy & Associates, LLC is a healthcare case management training and consulting firm dedicated to Advancing Best in Class Case Management attainable by developing patient-centered case managers serving as true advocates for their patients. Founded by one of the field's most recognized advocates for relationship-based, consumer-driven case management, Catherine M. Mullahy, RN, BS, CRRN, CCM, and joined by Jeanne Boling, MSN, CRRN, CDMS, CCM, Mullahy & Associates offers a full-spectrum of services designed to:
 
Promote Quality Patient Care through Community-Based Case Management and Patient Advocacy
Help Individual Case Managers Gain Greater Professional Satisfaction through Education and Support
Assist Case Management Departments/Firms Increase Staff Competency, Morale, Productivity and Professional Skills
Help Physicians Achieve Practice Management Goals through Effective Case Management
Contain Spiraling Healthcare Costs While Improving Patient Outcomes
 
GOT Questions? Contact The Speaker – Catherine Mullahy, RN, BS, CRRN, CCM info@mullahyassociates.com | 631-673-0406 http://mullahyassociates.com
"I am very excited to share my passion and mission with other dedicated and entrepreneurial healthcare professionals. Together, through Mullahy & Associates, we will be able to champion a new model of case management which is relationship-based and patient-centered."
— Catherine Mullahy
 
 
Agenda
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Schedule and Course Content
7:30 AM
 
Registration
8:00 AM
 
Responsibilities of Managing Case Management: Defining the Heart of Your Case Management Program
9:00 AM
 
Responsibilities of Managing Case Management: Defining Your Management Responsibilities
10:00 AM
 
Break
10:15 AM
 
Personnel Issues: Interviewing, Hiring and Managing
11:15 AM
 
Exploring It Systems, Recording, Reporting and Measuring Outcomes
12:15 AM
 
Lunch (On Your Own)
1:15 PM
 
Marketing and Managing Interface with Other Departments, Entities and Clients
1:45 PM
 
Budgeting and Finance
2:45 PM
 
Break
3:00 PM
 
Legal & Ethical Issues in Case Management and Personnel Management
4:30 PM
 
Adjournment
 
Hotel Information
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There are no special arrangements for discounted hotel rooms for this seminar. The hotels below, local to the New York Stock Exchange, are listed for your convenience. Andaz Wall Street 75 Wall Street New York City, NY 10005 212-590-1234 W NY Downtown 123 Washington Street New York City, NY 10006 646-826-8600 Marriott NY Downtown 85 West Street New York City, NY 10006 212-385-4900 Millenium Hilton 55 Church Street New York City, NY 10007 212-693-2001
 
Event Tips
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Guests should arrive at the external security checkpoint located at the corner of Wall and Broad Streets. All guests are required to show government issued photo Id (i.e., valid driver's license or passport) and go through an airport-like security system upon entering the Exchange. The New York Stock Exchange requests that we stay in the building for lunch. Lunch is on your own. There is a cafeteria and restaurant in the building. Public transportation is recommended. Subway: 2/3 to Wall Street; 4/5 to Wall Street/Broadway; J/Z to Broad Street/Wall Street, R/W to Rector Street. By car drop-off: please go to Broadway at Wall Street. Parking garage informatiojn is available upon request. Fee includes instructional materials and a continental breakfast. Seminar sites are handicapped accessible and barrier-free.
Seminar room temperatures are difficult to control. For your comfort, please plan accordingly.
ALL programs must be attended in their entirety in order to receive a certificate of completion.  
Cancellation and Refund Policy for Seminars:
Phone cancellations must be confirmed in writing. Cancellations received four weeks prior to the seminar receive a full refund of the registration fee. Cancellations received after four weeks and up to seven days prior to the seminar are assessed a $50 processing fee. Cancellations received seven days prior to the seminar or “no shows” are nonrefundable. Registration fees are transferable to an upcoming seminar within the same calendar year (expires December 31 each year) or to another participant. In the event that a seminar is cancelled, a full refund will be issued.
 
Questions? Please contact us at 800-866-0919 or events@gannetthg.com .
Continuing Education (Ce)
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Disclosures to Participants:
Seminars must be attended in their entirety and the evaluation form must be completed to receive a certificate of completion.
The planners and presenter(s)/author(s) of this course have declared no real or perceived conflicts of interest that relate to this educational activity. Gannett Education guarantees that the content of these educational activities are free from bias.
Accredited status does not imply endorsement by the provider or Ancc of any commercial products displayed in conjunction with this activity. These Cne activities do not include any unannounced information about off-label use of a product for a purpose other than that for which is approved by the Food and Drug Administration (FDA).
 
Accreditation:
 
Nurse.com educational events are provided by Gannett Education. Gannett Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
Gannett Education is also accredited by the Florida Board of Nursing (provider no. FBN 50-1489) and the California Board of Registered Nursing (provider no. Cep 13213).

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