Hyatt Regency Monterey Hotel, Spa & Golf Course

I have no idea why anybody stays at the Hyatt in Monterey. It is nowhere near downtown, being on the opposite side of the freeway, and over a mile away from the downtown restaurants and shopping. Also, the worst part of this hotel is the staff. Registration desk staff are clueless; I called and the teenager who answered the phone couldn't even tell me how to get to the hotel! I got either conflicting or missing information after speaking to the front desk people, when I called to get information about hotel services. This Hyatt does not deserve the Hyatt name. Do yourself a favor and look elsewhere. The rooms have only parking-lot views, and are very far from the central part of the hotel.