Douglas Stone and Sheila Heen discuss and sign: Thanks for the Feedback: The Science and Art of Receiving Feedback
Stone and Heen are co-authors of the NYT Business Bestseller Difficult Conversations: How to Discuss What Matters Most, Principals at Triad Consulting, and have been teaching negotiation at Harvard Law School for 20 years. Stone and Heen have spent the last 10 years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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