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Manitou Springs, CO

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Castaways

107 Manitou Ave., Manitou Springs, CO, 80829
(719) 685-3300

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Restaurant Details
(Not Available)
Price
Not Required
Reservations
Non-smoking
Features
Reviews & Comments
USER REVIEWS
Jul 19, 2010 - Mad Bride 29
Ruined My Wedding!!!!

DO NOT STAY OR EAT HERE! Don’t let the ambiance fool you. If you go in you’ll notice very few customers if any. This should’ve been my first clue. The locals obviously don’t eat here for good reason. The food is absolutely disgusting and overpriced. The service is subpar. And the owner is a total slime ball, with a bad attitude, which has very shoddy/deceptive business practices. I held my wedding reception here and my father, who paid for it is absolutely furious and embarrassed by the food that was served to our guests. We wouldn’t even serve this stuff to our dogs. It took two hours for them to serve us. We asked the waitress for our drinks, she would nod and say okay but never wrote it down and then didn’t bring the drinks back and we had to ask again. The soda was served in red-plastic cups instead of glasses. I wanted one glass of wine and was told that I had to order an entire bottle or they wouldn’t serve it to me. I couldn’t even have a glass of wine at my own wedding reception. My grandmother asked for hot herbal tea and they told her they couldn’t do that. They severed rolls that were hard as a rock and obviously not baked on site. They didn’t even provide plates for the rolls. The dinnerware they did us on was old, chipped, faded and of poor quality. The salad was swimming in dressing. I sent mine back. We chose Mahi-Mahi with Mango Salsa and Pork “Medallions” as our entrees. The “mango-salsa” was not freshly prepared. It was obvious that it came straight out of a jar. I love mangoes and this did not taste like mango at all. The pork was not served with gravy or any other sauce. Both the fish and the pork chops were overcooked and dried out and chewy. The broccoli was cooked to death, it was mushy and inedible. The twice baked potatoes tasted like they’d been baked three or four times. They had no cheese, no chives, no sour cream, and no butter – not even salt. I don’t think they even mashed the filling with milk. It was almost like they baked the potatoes, scooped out the flesh and then just stuffed it back in. All the food in general had no flavor what-so-ever. I took one bite of each thing and pushed my plate away as did many of my guests. And only one person asked for a take home container. The majority of our guests left early in order to go get an edible meal somewhere else. And we ended up going to eat at a late night diner afterwards. Not only did we have the reception here my father also paid for several hotel rooms for wedding guests at the adjoined Rhodeway Inn owned by the same man. He refused to give any kind of discount and is now also refusing to return the deposit. In addition to this my Maid of Honor who stayed at the Inn overheard him talking about his hotel guests while he was picking up a few stray rocks from the landscaping; he said something to the effect of “people’s stupid (expletive) kids and their terrible (expletive) parents”. If he hates his customers so much he should probably get out of the hospitality industry. This man ruined the most important night of my life. Please do not let him do it to you.

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