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Grand Rapids, MI

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Age Suitability None Specified
Category Networking

WMHDI October 2013 Meeting

Wednesday, Oct 9, 2013 1:30p
National Heritage Academies Grand Rapids, MI

Peer panel: Metrics Peer panel discussing the topic of Metrics. Topics discussed will include: KPIs, Quality, Self-Service /Chat, Desktop Support and 1st Call resolution.
Panelists include members from: GRCC Meijer Amway

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