LA/OC HDI Training Event - Julie Mohr "High Performance Leadership"
Why do some support center teams flourish, consistently exceeding goals, and other teams flounder, often falling short of the projected expectations? They use the same technical tools, draw from the same employee pool, deploy the same processes, and serve the same customers, yet some teams consistently produce lower employee turnover and higher customer satisfaction scores. Why? It all comes down to leadership . In this workshop students will learn how to maximize their leadership potential. The… Show more
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10844 Ellis Ave.
Fountain Valley, CA 92708
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