Best in Class Case Management: Your Gateway to Certification and Best in Class Practice
BEST In Class Case Management: Your Gateway To Certification And Best In Class Practice Wyndham Hotels And Resorts Love Field 3300 W. Mockingbird Lane Dallas, TX 75235 November 5-6, 2013 | 7:30 Am - 4:30 PM Best in Class Case Management Contining Education (Ce) seminar is an authoritative learning experience that explores the scope of and opportunities for case management. It will energize your career, harness your intuitive vision, and reclaim… Show more your energy and passion, while offering you a career of uncompromising integrity. This continuing education workshop, held in Dallas, TX, will highlight the history of case management, divulge how to apply case management processes to actual cases, and name public and private health care systems with needs for case management. Participants in this continuing education class will also be able to identify several outcomes for case management intervention and future opportunities available for case managers. All participants will receive a copy of The Case Manager's Handbook, 4th edition (a $99.95 value), as well as instructional materials and a continental breakfast. Course Completion Requirements and Awarding Certificate This is a Gannett Education Ce event. Participants who attend this two-day seminar in its entirety and complete the evaluation survey will earn: * Registered Nurses: 14.0 contact hours * Social Workers: 14.0 Ce clock hours * Case Managers: 14.0 CCM clock hours (CCM hours by Commission on Case Manager Certification will be available from Mullahy & Associates, LLC). Course delivery format: workshop/seminar Audience: Registered Nurses, Social Workers and Case Managers Social Work Practice Levels: Entry, Intermediate or Advanced
Purpose: Explore the basic responsibilities of the case manager and current case management opportunities.
Summary of Objectives :
1. Identify three current trends in healthcare and case management.
2. Discuss the role and function of the case manager.
3. Identify the eight essential activities and six core components of case management.
4. Apply the case management process to actual cases.
5. Explain the role of communication and barriers of effective communication.
6. Name public and private health care systems and identify five insurance products.
7. Identify three legal issues for the case manager to be aware of.
8. Define ethics and recognize five ethical issues in case management.
9. Define cultural issues and identify cultural competency resources.
10. Identify three behavioral/psychosocial issues and one implementation strategy with primary care.
11. Identify three outcomes for case management intervention.
12. Identify two issues leading to polypharmacy. 13. Describe the implementation strategy when adding case management to an existing medical team.
Quotes from attendees :
"Totally awesome conference! An honor to learn from such distinguished experts in the field! Look forward to more conferences and greater learning!" - Melissa Neuman, RN - Pearl City, Hi "I am glad I attended the seminar. Well worth the expense." - Maria Luisa Raneses, RN, BSN, CCM, CRRN - Alexandria, Va "Catherine and Jeanne were effective, engaging, and collegial. As a social worker, I am especially appreciative of the advocacy for all of us in case management to work as a team and draw on each other's skills and strengths." - Maria Hood, LCSW, Acsw, CCM - White Plains, NY For additional information on the Best in Class Case Management seminar, view the video .
Early Bird (by October 13, 2013) : $474 Registration Fee: $499 Group (3+): call for details
For more details please call Gannett Education: 1-800-866-0919
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Catherine M. Mullahy Receives Case Management Society of America’s Lifetime Achievement Award Read the full press release here . Congratulations to Mullahy & Associates, LLC for receiving the prestigious "Case in Point Platinum Award" for its "Best in Class Case Management Program". The Platinum Award showcases the excellent work of case management programs. Read the full press release here . Mullahy & Associates, LLC is a healthcare case management training and consulting firm dedicated to Advancing Best in Class Case Management attainable by developing patient-centered case managers serving as true advocates for their patients. Founded by one of the field's most recognized advocates for relationship-based, consumer-driven case management, Catherine M. Mullahy, RN, BS, CRRN, CCM, and joined by Jeanne Boling, MSN, CRRN, CDMS, CCM, Mullahy & Associates offers a full-spectrum of services designed to:
Promote Quality Patient Care through Community-Based Case Management and Patient Advocacy
Help Individual Case Managers Gain Greater Professional Satisfaction through Education and Support
Assist Case Management Departments/Firms Increase Staff Competency, Morale, Productivity and Professional Skills
Help Physicians Achieve Practice Management Goals through Effective Case Management
Contain Spiraling Healthcare Costs While Improving Patient Outcomes
GOT Questions? Contact The Speaker – Catherine Mullahy, RN, BS, CRRN, CCM firstname.lastname@example.org | 631-673-0406 http://mullahyassociates.com
"I am very excited to share my passion and mission with other dedicated and entrepreneurial healthcare professionals. Together, through Mullahy & Associates, we will be able to champion a new model of case management which is relationship-based and patient-centered."
— Catherine Mullahy
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Schedule and Course Content - Day 1
Case Management: A Reason For Change
Profile of a Case Manager
Case Manager Role and Functions
The Case Management Work Format: The Process Applied
Lunch (On Your Own)
Communication, Motivational Interviewing and Strategies for Effective Patient Engagement
Financial Resources: Healthcare Delivery Systems, Insurance Lines and Health Benefit, Plans and Coverage Issues
Q&a Clarification of All Presentations
Schedule and Course Content - Day 2
Integrating Behavioral Health & Psychosocial Issues with Primary Care
Legal & Risk Management & Health Law
Ethical Issues in Case Management
Lunch (On Your Own)
Clinical, Functional & Satisfaction Outcomes
Polypharmacy & Medication Adherence
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Wyndham Hotels and Resorts Love Field 3300 W. Mockingbird Lane Dallas, TX 75235 www.wyndham.com
There are no special arrangements for discounted hotel rooms for this seminar. Each individual will be responsible for making his/her own reservations with the Wyndham Hotel. To secure a room, call the Wyndham Hotels and Resorts Love Field at 214-357-8500 for the lowest current Rates.
From Interstate 35: Exit Mockingbird Lane. Go east 3 miles. Hotel will be on the right side opposite Love Field Airport. From Dallas North Tollway: Exit Mockingbird Lane. Go west about 2 miles. Hotel will be on the left side opposite Love Field Airport. From 75 Central Expressway: Exit Mockingbird Lane. Go west about 4 miles. Hotel will be on the left side oppositve Love Field Airport.
Complimentary parking is available.
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Fee includes instructional materials, copy of The Case Manager's Handbook, 4th Edition (a $99.95 value) and a continental breakfast. Lunch is on your own.
Seminar sites are handicapped accessible and barrier-free.
Seminar room temperatures are difficult to control. For your comfort, please plan accordingly.
ALL programs must be attended in their entirety in order to receive a certificate of completion.
Cancellation and Refund Policy for Seminars:
Phone cancellations must be confirmed in writing. Cancellations received four weeks prior to the seminar receive a full refund of the registration fee. Cancellations received after four weeks and up to seven days prior to the seminar are assessed a $50 processing fee. Cancellations received seven days prior to the seminar or “no shows” are nonrefundable. Registration fees are transferable to an upcoming seminar within the same calendar year (expires December 31 each year) or to another participant. In the event that a seminar is cancelled, a full refund will be issued.
Questions? Please contact us at 800-866-0919 or email@example.com .
Continuing Education (Ce)
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Disclosures to Participants:
Seminars must be attended in their entirety and the evaluation form must be completed to receive a certificate of completion.
The planners of this course have declared no real or perceived conflicts of interest that relate to this educational activity. Catherine Mullahy, RN, BS, CRRN, CCM has disclosed she is a speaker for both Daiichi- Sankyo and the Case Management Society for America . Gannett Education guarantees that the content of these educational activities are free from bias.
Accredited status does not imply endorsement by the provider or Ancc of any commercial products displayed in conjunction with this activity.
Nurse.com educational events are provided by Gannett Education. Gannett Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
Gannett Education is also accredited by the Florida Board of Nursing (provider no. FBN 50-1489) and the California Board of Registered Nursing (provider no. Cep 13213).
Gannett Education, provider # 1203, is approved as a provider for social work continuing education by the Association of Social Work Boards (Aswb) www.aswb.org, through the Approved Continuing Education (Ace) program. Gannett Education maintains responsibility for the program. Approval Period: February 15, 2010 to February 15, 2014. Social workers should contact their regulatory board to determine course approval.
Gannett Education maintains responsibility for the program.
Continuing education licensing requirements vary by jurisdiction, are not well defined, and may change. We recommend you contact your licensing board or accrediting organization for the latest continuing education requirements of your state or territory.
Accommodations for Disabilities
Every effort will be made to accommodate your special needs. To request accommodation; please contact the Ce office at (800) 866-0919.
Gannett Education is committed to conducting all activities in strict conformance with accreditation agencies and boards. Gannett Education will comply with all responsibilities to be nondiscriminatory in activities, program content, and in treatment of participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Executive Vice President, Gannett Education, Global Programming, and members of the continuing education division While Gannett Education attempts to assure fair treatment of all participants, we recognize grievances that may require intervention. Grievances are handled in the following manner When a participant, either orally or in written format, files a grievance, the Executive Vice President, Gannett Education, Global Programming, will evaluate the nature of the complaint. If it is meritorious, the Executive Vice President, Gannett Education, Global Programming, will instruct the staff to implement any necessary changes in the course. The complainant will receive a response from the Executive Vice President, Gannett Education, Global Programming, or designated staff within 5 working days. You may file a complaint by telephone or email. Telephone #: 800.866.0919 Email: CE@GannettHG.com
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3300 W. Mockingbird Ln.
Dallas, TX 75235