Spiceworks Training Ohio

Hey, Buckeye State SpiceHeads!
Join local SpiceHeads in getting trained on Spiceworks. SpiceTrainer Justin Davison - the guy on the right - is headin' your way. With nearly 15 years of IT experience, he's a top-notch IT pro who will be training you on Spiceworks!
After you've completed training, you’ll receive an official certificate of completion to proudly display.
Justin will be teaching the following courses:
Spiceworks 201: Inventory Deep Dive (8 am - 12 pm)
You'll learn:
More in-depth troubleshooting… Show more techniques
Filtering the timeline, custom assets, attributes and groups
Setting up monitors, backups and device management
Using plug-ins to manage warranties, power, and maintenance
Configuring remote collectors and remote agents
Tracking managed and unmanaged cloud services
Spiceworks 202: Help Desk Deep Dive (1 pm - 5 pm)
You'll learn:
Customizing the help desk and the user portal
Details on Tickets Anywhere
Managing Ticket Notification Templates
Managing Remote Help Desks/Clients
Ticket Rules and Views
Leveraging Purchasing and RFQ within Spiceworks
Questions about the courses?
No middle man here - just talk direclty to your SpiceTrainer. Email Justin your question.

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