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Phone 614-292-OHIO
Age Suitability None Specified
Category Community
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Management Advancement For The Public Sector (MAPS) -- Working With Difficult People And Difficult Situations

Thursday, Feb 16, 2012 8:30a to 4:00p

Working in public service can often put you in situations where you encounter difficult people and difficult situations. Learn to identify and manage challenging behaviors and situations through hands-on practice with tools and techniques for improving interpersonal communication, defusing problematic behaviors, and resolving thorny situations.
The John Glenn School of Public Affairs h

Creator: Zvents Zvents

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Location & Nearby Info
Ohio State University, Enarson Hall
154 W. 12th Ave.
Columbus, OH 43210
(614) 292-OHIO
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