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Age Suitability None Specified
Category Other

The Business of Customer Service

Wednesday, Mar 12 11:00a

The need for leading, promoting and enhancing a customer-focused culture is essential within every organization. Want to grow your business? This 2 hour workshop will explore your responsibilities within your role as a customer service agent.

What we will cover:
Who our customers are and what they expect
Communication skills
First impressions
Effective leadership

FAQs

Where can I contact the organizer with any questions?
aamcbride@columbiasc.net or 803-545-3960
Do I have to bring my printed ticket
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