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Clarksville, TN

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Hananoki Japanese Steakhouse

2111 Lowes Dr., Clarksville, TN, 37040
(931) 647-0999

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Restaurant Details
Cuisine
(Not Available)
Price
Not Required
Reservations
Non-smoking
Features
Payment
Mastercard, Visa, American Express, Discover
Location & Nearby Info
Hananoki Japanese Steakhouse
2111 Lowes Dr.
Clarksville, TN 37040
(931) 647-0999
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Reviews & Comments
USER REVIEWS
Jan 01, 2010 - Secretshopper03
Worst Service

So I was there for the first time and with a party of 18 people. My boyfriend and I spent over $60 for our food and when we packed it all up it was 90% full meals in both our to-go boxs. We left the table for less than 30 seconds and the staff threw our food away! Sure they have good food, but they just want you in and out as fast as possible so they can make their money off the next bunch. The owner even yelled at me because I was so upset that all of our food was now in the trash. She was rude and unreasonable, she said she was sorry and that the guy that threw it away would be getting a warning, but when you have a party of 18 that is leaving very upset, you don't yell at them just because you did the wrong thing. She didn't offer us anything, not a coupon, discount, money back or gift card. She did not care. I have never had such a disappointing experience eating out ever. Then little did she know that I was a secret shopper also, and this is an example of keep your customers happy, because my reviews of this place will probably never stop. I will NEVER go back there and I advice everyone that likes this kind of food and environment to go to Ft. Campbell to Yamamotos, they are nicer and cheaper, and the food is just the same.

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