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March 21, 2014 - HDI Charlotte - KCS

Friday, Mar 21 11:30a

Topic: KCS: Knowledge-Centered Support Date : Friday, March 21, 2014 Time : 11:30 AM – 1:30 PM Location : Johnson & Wales University, Academic Center (Directions and information on FREE Parking is below)
Our next HDI Charlotte meeting will be on Thursday, March 21, 2014 over lunch from 11:30 AM – 1:30 PM featuring HDI's Executive Director of Certification & Training, Rick Joslin . We encourage all helpdesk, technical support, vendor, and customer service professionals to attend. Topic: KCS: Knowledge-Centered
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