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AMA in AM: Fuel is the Series - VOC: It's the Voice of the Customer

Wednesday, Nov 13, 2013 7:30a

Join us for Fuel, AMA Baltimore’s AM Events

Speaker: Sharon Nevins, Vice President of Marketing, Maryland Athletic Clubs

Join us and hear how Sharon and her team grew their social networks Maryland Athletic Club to meet, engage and assist their clients. Learn

How the digital and social landscape has created a more empowered consumer.
The convergence of marketing and customer service
About your Net Promoter Score

We will hear how the strategy played out and what they have learned. The voice of
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