Best in Class Case Management: Your Gateway to Certification and Best in Class Practice
BEST In Class Case Management: Your Gateway To Certification And Best In Class Practice Tropicana Atlantic City 2831 Boardwalk Atlantic City, NJ 08401 April 7-8, 2014 | 7:30 Am - 4:30 PM Best in Class Case Management Continuing Education (Ce) seminar is an authoritative learning experience that explores the scope of and opportunities for case management. It will energize your career, harness your intuitive vision, and reclaim your energy and… Show more passion, while offering you a career of uncompromising integrity. This continuing education workshop, held in Atlantic City, NJ, will highlight the history of case management, divulge how to apply case management processes to actual cases, and name public and private health care systems with needs for case management. Participants in this continuing education class will also be able to identify several outcomes for case management intervention and future opportunities available for case managers. All participants will receive a copy of The Case Manager's Handbook, 5th edition (a $99.95 value), as well as instructional materials and a continental breakfast. Course Completion Requirements and Awarding Certificate This is a Gannett Education Ce event. Participants who attend this two-day seminar in its entirety and complete the evaluation survey will earn: * Registered Nurses: 14.0 contact hours * Social Workers: 14.0 Ce clock hours * Case Managers: 14.0 CCM clock hours (CCM hours by Commission on Case Manager Certification will be available from Mullahy & Associates, LLC). Course delivery format: workshop/seminar Audience: Registered Nurses, Social Workers and Case Managers Social Work Practice Levels: Entry, Intermediate or Advanced
Purpose: Explore the basic responsibilities of the case manager and current case management opportunities.
Summary of Objectives :
1. Identify three current trends in healthcare and case management.
2. Discuss the role and function of the case manager.
3. Identify the eight essential activities and six core components of case management.
4. Apply the case management process to actual cases.
5. Explain the role of communication and barriers of effective communication.
6. Name public and private health care systems and identify five insurance products.
7. Identify three legal issues for the case manager to be aware of.
8. Define ethics and recognize five ethical issues in case management.
9. Define cultural issues and identify cultural competency resources.
10. Identify three behavioral/psychosocial issues and one implementation strategy with primary care.
11. Identify three outcomes for case management intervention.
12. Identify two issues leading to polypharmacy. 13. Describe the implementation strategy when adding case management to an existing medical team.
Quotes from attendees :
"Totally awesome conference! An honor to learn from such distinguished experts in the field! Look forward to more conferences and greater learning!" - Melissa Neuman, RN - Pearl City, Hi "I am glad I attended the seminar. Well worth the expense." - Maria Luisa Raneses, RN, BSN, CCM, CRRN - Alexandria, Va "Catherine and Jeanne were effective, engaging, and collegial. As a social worker, I am especially appreciative of the advocacy for all of us in case management to work as a team and draw on each other's skills and strengths." - Maria Hood, LCSW, Acsw, CCM - White Plains, NY For additional information on the Best in Class Case Management seminar, view the video .
Early Bird (by March 17, 2014) : $474 Registration Fee: $499 Group (3+): call for details
For more details please call Gannett Education: Call: 1-800-866-0919 1-800-866-0919 "
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Catherine M. Mullahy Receives Case Management Society of America’s Lifetime Achievement Award Read the full press release here . Congratulations to Mullahy & Associates, LLC for receiving the prestigious "Case in Point Platinum Award" for its "Best in Class Case Management Program". The Platinum Award showcases the excellent work of case management programs. Read the full press release here . Mullahy & Associates, LLC is a healthcare case management training and consulting firm dedicated to Advancing Best in Class Case Management attainable by developing patient-centered case managers serving as true advocates for their patients. Founded by one of the field's most recognized advocates for relationship-based, consumer-driven case management, Catherine M. Mullahy, RN, BS, CRRN, CCM, and joined by Jeanne Boling, MSN, CRRN, CDMS, CCM, Mullahy & Associates offers a full-spectrum of services designed to:
Promote Quality Patient Care through Community-Based Case Management and Patient Advocacy
Help Individual Case Managers Gain Greater Professional Satisfaction through Education and Support
Assist Case Management Departments/Firms Increase Staff Competency, Morale, Productivity and Professional Skills
Help Physicians Achieve Practice Management Goals through Effective Case Management
Contain Spiraling Healthcare Costs While Improving Patient Outcomes
GOT Questions? Contact The Speaker – Catherine Mullahy, RN, BS, CRRN, CCM firstname.lastname@example.org | 631-673-0406 http://mullahyassociates.com
"I am very excited to share my passion and mission with other dedicated and entrepreneurial healthcare professionals. Together, through Mullahy & Associates, we will be able to champion a new model of case management which is relationship-based and patient-centered."
— Catherine Mullahy, RN, BS, CRRN, CCM
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Schedule and Course Content - Day 1
Case Management: A Reason For Change
Profile of a Case Manager
Case Manager Role and Functions
The Case Management Work Format: The Process Applied
Lunch (On Your Own)
Communication, Motivational Interviewing and Strategies for Effective Patient Engagement
Financial Resources: Healthcare Delivery Systems, Insurance Lines and Health Benefit, Plans and Coverage Issues
Q&a Clarification of All Presentations
Schedule and Course Content - Day 2
Integrating Behavioral Health & Psychosocial Issues with Primary Care
Legal & Risk Management & Health Law
Ethical Issues in Case Management
Lunch (On Your Own)
Clinical, Functional & Satisfaction Outcomes
Polypharmacy & Medication Adherence
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Tropicana Atlantic City 2831 Boardwalk Atlantic City, NJ 08401 www.tropicana.net
Each individual will be responsible for making his/her own reservation with the Tropicana Atlantic City. The room rate is $71 per night plus a 14% sales and local taxes plus a $10 resort fee per room, per night. There will be a charge of $25 for the third and fourth person in the room. Maximum occupancy per room is four. Fees and taxes are subject to change. Group rate is available until March 17, 2014. Any reservations made after March 17, 2014 will be on a space available basis at the current rack rates. Check-in time is 4:00 PM; check-out time is 11:00 Am. Please contact the Tropicana Atlantic City Reservation Department at 800-247-8767 800-247-8767 and mention you are attending the Gannett Education meeting in order to receive the above rate. A credit card must be presented upon check-in in order to charge to your room. Cancellation or no shows at the time of arrival will be charged one night's room rate. The charge will be applied to the individual's credit card. Guaranteed rooms will be held until 10:00 PM on date of arrival. Rooms not checked into the hotel by that time will be returned to inventory for general sale. The Tropicana Hotel reserves the right to cancel all reservations with a credit card guarantee. Individual cancellations must be received at least 48 hours prior to arrival or the individual guest will be subject to charges for the first night's room and tax.
PARKING Valet and self-parking facilities are available for overnight guests at $10 per day with unlimited in and out parking privileges. Guests not requiring overnight accommodations are subject to a $10 self-parking fee or $15 valet parking fee. (Price is subject to Change.)
From New York Take the New Jersey Turnpike to the Garden State Parkway (Exit 11). Proceed south on the Parkway to Exit 38 (Atlantic City Expressway). Take Atlantic City Expressway (East). At the base of the Atlantic City Expressway, take Exit 2 and follow signs to Tropicana Casino and Resort, Home of The Quarter. Continue straight onto Albany Avenue. Turn left onto Atlantic Avenue. Turn right at S. Brighton Avenue.
From Philadelphia Cross the Benjamin Franklin Bridge or Walt Whitman Bridge and follow the North-South Freeway (Route 42) to the Atlantic City Expressway. Take Atlantic City Expressway (East). At the base of the Atlantic City Expressway, take Exit 2 and follow signs to Tropicana Casino and Resort, Home of The Quarter. Continue straight onto Albany Avenue. Turn left onto Atlantic Avenue. Turn right at S. Brighton Avenue.
From Baltimore/Washington D.C. Take I-95 North across the Delaware Memorial Bridge and follow Route 40 East to the Atlantic City Expressway. Take Atlantic City Expressway (East). At the base of the Atlantic City Expressway, take Exit 2 and follow signs to Tropicana Casino and Resort, Home of The Quarter. Continue straight onto Albany Avenue. Turn left onto Atlantic Avenue. Turn right at S. Brighton Avenue.
Daily Bus Service to Tropicana
Daily bus service to Tropicana Casino and Resort is available from many locations all over the East Coast. For more information about bus schedules, services, and packages, please call Tropicana at 1-888-275-1212 1-888-275-1212 and choose option 1.
Sign Up Now – Text “Bus” to 609-705-8767 to receive special offers for daily line run passengers.
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Fee includes instructional materials, copy of The Case Manager's Handbook, 5th Edition (a $99.95 value) and a continental breakfast. Lunch is on your own.
Seminar sites are handicapped accessible and barrier-free.
Seminar room temperatures are difficult to control. For your comfort, please plan accordingly.
ALL programs must be attended in their entirety in order to receive a certificate of completion.
Cancellation and Refund Policy for Seminars:
Phone cancellations must be confirmed in writing. Cancellations received four weeks prior to the seminar receive a full refund of the registration fee. Cancellations received after four weeks and up to seven days prior to the seminar are assessed a $50 processing fee. Cancellations received seven days prior to the seminar or “no shows” are nonrefundable. Registration fees are transferable to an upcoming seminar within the same calendar year (expires December 31 each year) or to another participant. In the event that a seminar is cancelled, a full refund will be issued.
Questions? Please contact us at 800-866-0919 or email@example.com .
Continuing Education (Ce)
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Disclosures to Participants:
Seminars must be attended in their entirety and the evaluation form must be completed to receive a certificate of completion.
The planners/presenters of this course have declared no real or perceived conflicts of interest that relate to this educational activity. Nurse.com/Gannett Education guarantees that the content of these educational activities are free from bias. Accredited status does not imply endorsement by the provider or Ancc of any commercial products displayed in conjunction with this activity.
Nurse.com educational events are provided by Gannett Education. Gannett Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
Gannett Education is also accredited by the Florida Board of Nursing (provider no. FBN 50-1489) and the California Board of Registered Nursing (provider no. Cep 13213).
Gannett Education, provider # 1203, is approved as a provider for social work continuing education by the Association of Social Work Boards (Aswb) www.aswb.org, through the Approved Continuing Education (Ace) program. Gannett Education maintains responsibility for the program. Approval Period: February 15, 2014 to February 15, 2017. Social workers should contact their regulatory board to determine course approval.
Gannett Education maintains responsibility for the program.
Audience and Requirements Audience Registered Nurses, Social Workers, Case Managers Course Completion Requirements and Awarding Certificate You must complete an evaluation in order to received your certificate of completion. Jurisdictional Requirements Continuing education licensing requirements vary by jurisdiction, are not well defined, and may change. We recommend you contact your licensing board or accrediting organization for the latest continuing education requirements of your state or territory. Accommodations for Disabilities Every effort will be made to accommodate your special needs. To request accommodation, please contact the Ce office at (800) 866-0919 (800) 866-0919 . Grievance Procedure Gannett Education is committed to conducting all activities in strict conformance with accreditation agencies and boards. Gannett Education will comply with all responsibilities to be nondiscriminatory in activities, program content, and in treatment of participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Executve Vice President, Gannett Education, Global Programming, and members of the continuing education division. While Gannett Education attempts to assure fair treatment of all participants, we recognize grievances that may require intervention. Grievances are handled in the following manner: When a participant, either orally or in written format, files a grievance, the Executive Vice President, Gannett Education, Global Programming, will evaluate the nature of the complaint. If it is meritorious, the Executive Vice President, Gannett Education, Global Programming, will instruct the staff to implement any necessary changes in the course. The complainant will receive a response from the Executive Vice President, Gannett Education, Global Programming, or designated staff within 5 working days. You may file a complaint by telephone or email. Telephone #: 800-866-0919 800-866-0919 Email: CE@GannettHG.com
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Atlantic City, NJ 08401