Household Management 101

First Class Care has exclusively partnered with The Charles MacPherson Academy to bring Chicago it’s world-renowned House Management training course.
This one-day seminar will be packed with use full and necessary information for those either seeking to move up or currently working and managing within the Household Management Industry.  
 
Sample of material to be included, but not limited just to these items are,
Ø   Duties: What are the duties required of a Jr. House Manager, House Manager and… Show more Estate Manager.
Ø   Successful Communication: How to communicate successfully between employee and employer.   How employees can communicate effectively and on an as needed basis with their employers to get the answers they need.
Ø   Household staff:   How to aquire and retain good household staff. This includes how to successfully communicate with your household employees with topics such as staff meetings, praise and discipline along with correct and proper record keeping.
Ø   Estate Manuals: Learn what manuals are needed to run a home smoothly and what other household management tools that are needed to successfully run an estate and maintain good records
Ø   Human Resources understanding the fundamentals of hiring and firing and interview techniques
 
CMA Household Managers Textbook for this program is included.
 
Who Should Attend?
 
This intensive one-day program is intended for anyone within or aspiring to be a Household Manager. Household employees such as Estate Managers, Executive Housekeepers, Nannies and Personal Assistants who have both an expanded role within their current duties and/or looking for advancement in their current household both from a responsibility and financial perspective.   The material covered will include both proven Household Management Methods and Industry Best Practices.   This material is both applicable and necessary to professionally run households with one or two employees straight through to the larger residences with multiple employees.
 
This program is an excerpt from the Charles MacPherson Academy for Butlers and Household Managers, the only registered school of its kind in North America.
 
STAY At The Sheraton Hotel: Special Hotel Rates: $99 per night + taxes Please call 800-325-3535 for reservations and reference MacPherson Group for the discount
 
 
 

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